Your Contact Management Blog

Why we changed our help desk software to GROOVE

  • May 18, 2015
  • / Brad Patterson

Screen Shot 2015-05-18 at 1.13.42 PM

    At Evercontact we are FIRM believers in a “customer success” approach to business ie we continually go well beyond “the norm” to make sure that our customers (and prospective clients) are succeeding in their contact management efforts, and hopefully a good part of that success comes from the help of our automated contact…
Read More…

Exciting news at Evercontact: A major investment, San Francisco plans and a new Evercontact contact!

  • April 9, 2015
  • / Brad Patterson

happy team evercontact

The Evercontact team has reason to celebrate!   Evercontact has just raised a $1M investment from AXA Strategic ventures. We are honored to be selected as the first company supported by the AXA Factory accelerator, a mentoring program which helps drive the growth of insurance and financial technology startups in France.  Kind thanks are due…
Read More…

Kwaga to Collaborate in ODISAE, a New Customer Service Research Project

  • February 25, 2015
  • / Brad Patterson

Screen Shot 2015-02-25 at 10.33.55 AM

  First off, you might be wondering what “Kwaga” has to do with “Evercontact“ …and to be honest, you’re not alone as many of our clients probably haven’t heard of Kwaga before. Well, Kwaga is us, the team behind Evercontact!  It’s been our company name since 2009 and here we are!     Next, you…
Read More…

How to remove duplicate contacts in Gmail / Google Contacts

  • February 10, 2015
  • / Brad Patterson

duplicate

Contact duplicates might seem harmless at first, but they can be quite the pain, a daily productivity daily drain & just plain ugly when you like seeing all of your address book in beautiful shape.  That address book of yours is VERY valuable, so the fact that it has imperfections, out-of-date contacts or a bunch…
Read More…

15 Google Apps With clear ROI For Your Business

  • December 20, 2014
  • / Brad Patterson

Screen Shot 2014-12-18 at 12.06.43 PM

  Can you imagine if you still had to put a stamp on every message you sent to a client… instead of just clicking send? It’s easy to get “caught in the moment” and forget just how much computers & the internet have completely revolutionized the way we work, communicate and produce results on a…
Read More…

Hack My Life – Getting Rid of the Tasks you Hate

  • December 8, 2014
  • / Brad Patterson

life hack 1

Here’s a guest post from Peter Gold, one of our stellar sales-focused clients at Evercontact & someone who is duly committed to optimizing his daily pursuits & that of his clients as well!  Enjoy the post, feel free to learn more about Peter below & of course leave a comment should you wish to continue the…
Read More…